- Being a leader in providing solution to augment back-office processes and, business optimization strategies, with almost two decades in-depth, expertise and service innovation for both global multinational and domestic clients, CorpOne BPO offers the industries’ most comprehensive service offerings to deliver BMP solutions to enterprises across the world.
Strong and motivated workforce
- With strong employee centric HR practices, excellent recruiting, hiring and training processes, CorpOne BPO invest in its people, to attract, develop and retain talent, the most critical asset for customer service solutions that positively impact ability to successfully deliver consistent quality support to customers.
Scale-up infrastructure and operation
- Solutions to set up backend operations at scale, with speed and efficacy, giving the customers a head start in building the workforce, infrastructure and technological solutions to optimize back-office processes.
Exceptional customer experience (CX).
- Building deeper connections with customers, and investing in relationship-based strategies that build sustainable business growth have resulted in developing a great customer experience. With more than 90% of the clients being with CorpOne BPO for more than 7+ years is an endorsement of commitment to drive long-term, and continued, growth for clients.
Scale remote working / WFH
- The expertise to meet the current rapid-shifting need for remote working, however, fast it is needed, delivering solutions across endpoints, networking and security with a flawless remote-access strategy. Stable solutions are designed and deployed in days, creating a remote Work Solution with products and services that enable the workforce to keep up seamlessly service at all times.
Languages and dialects expertise
- Languages & dialects expertise to enable businesses to reach and serve diverse customers regardless of their location or the language they speak.
Some of our case studies
For one of the oldest and largest managed health care companies in the world, deployed county-level outbound calling solutions, for building awareness and popularizing a health benefits card.
Provided pan-country outbound and inbound counselling and calling solutions for a prestigious global health care chain specializing in organ transplant and donation.
Deployed in-person customer service for a global, mobile devices lifecycle management services eco-system partners at scale.
Provided customized patient and medication regimen counselling solutions for a large global multinational science and technology company for their diabetic care products.
Deployed and ramped-up operations for a country wide Fintech, at the shortest turnaround time.